Refund Policy

Exchange & Return Policy

At Mini street we want you to be completely satisfied with your purchase. If you are not, we’re here to help!

Returns

  • Eligibility: You can return most items within 7 days of receipt. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.

How to Initiate a Return

  1. Contact Us: Reach out to our customer service team at 03486060604 to request a return authorization.
  2. Prepare Your Package: Securely pack the item in its original packaging. Include the original receipt and any accessories.
  3. Ship Your Return: Send the package to the address provided by our customer service team. You are responsible for return shipping costs unless the item is defective or incorrect.

Exchanges

  • Eligibility: You can exchange items within 7 days of receipt. The item must be unused and in its original packaging.
  • Process: Follow the return process above, then place a new order for the item you wish to receive in exchange.

Refunds

  • Processing Time: Refunds will be processed within 5-10 business days after we receive the returned item.
  • Method: Refunds will be issued to the original payment method.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of receipt, and we will assist you with a replacement or refund.

Contact Us

For any questions regarding our exchange and return policy, please contact us at 03486060604

Thank you for shopping with Mini Street.